No, we do not handle visa processing directly. However, we are happy to provide the necessary information. Sri Lanka currently offers free tourist visas for selected nationalities, including Indian passport holders for short visits under the latest regulations. Travelers can apply for their visa online through the official Sri Lankan ETA system before arrival
Yes. Once you are satisfied with the itinerary and wish to confirm your tour, an advance payment based on the total tour value and customer preference is required to secure the booking. The advance can be made via bank transfer or secure payment link.
The remaining balance must be settled strictly upon arrival in Sri Lanka, either in cash with recommended currency or by card with prior notice.
Yes, card payments are accepted. Please note that card transactions are subject to a 3.5% processing fee. If you wish to make the final payment by card upon arrival, kindly inform us in advance.
Yes. 360 Tours Lanka is a registered travel agency operating in Sri Lanka with 10+ years of experience in the tourism industry. Reg no: SLTDA/SQA/TA/01942
Once your tour is confirmed, we assign a dedicated chauffeur guide or Guide along with the selected vehicle based on your preferences and group size. The same driver/guide will accompany you throughout the tour for consistency and comfort, unless there is an unexpected situation such as illness or vehicle damage.
Entrance tickets are generally not included in the pre-made tour packages listed on our website. However, for customized tours, we can include entrance fees upon request or provide a detailed breakdown for your reference.
No, we do not operate scheduled mixed group tours. We specialize in private and customized tours tailored specifically for individuals, couples, families, and private groups.
No, we do not offer self-drive vehicle rental services.
Yes, we do provide transport-only services with a professional chauffeur guide. You may contact us directly for vehicle and transport-only arrangements.
Yes. Driver accommodation and related driver expenses are already included in our tour packages, so there are no additional hidden charges for those services.
No, we do not provide travel insurance of any kind. Guests are required to arrange their own travel insurance coverage prior to traveling to Sri Lanka. We highly recommend obtaining comprehensive travel insurance for medical emergencies, delays, and other unexpected situations.
No separate external guide will be allocated for the tour. The chauffeur guide/guide assigned to you will personally accompany you throughout the journey, take you around the sightseeing locations, assist you during visits, and provide explanations and guidance related to the attractions and destinations included in your itinerary.
Yes, tipping is completely optional and not compulsory. However, based on satisfaction with the service and overall tour experience, tips are always appreciated as a gesture of gratitude.
Looking for a personalized Sri Lanka tour? Contact 360 Tours Lanka today and get a custom travel quote tailored to your needs.
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